Tools for Problem-solving
Resources
Browse the articles, case studies, and tools below and find resources that will help you lead your team. See more tasks completed, get clear about your goals, and have more productive meetings.
The Power of Listening
One day a superintendent of a small school district called me, concerned that a group of angry parents was hijacking school board meetings. The school board was unable to complete its agenda, as parents in this group would interrupt, often making hurtful...
A Simple Model of Complexity
One way to look at complexity is a model Michael Quinn Patton uses in his book, “Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use.” The model uses two dynamics, certainty and agreement, to create a matrix. The more agreement...